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bruk20180105001

A UK company is offering outsourcing agreements to call centre providers.

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ABSTRACT

A UK telemarketing company is looking for established small call centre companies to deliver high volume outbound call contracts and offers outsourcing agreements for long term co-operation.


FULL DESCRIPTION

This UK company was established in 2000 and provides B2B high quality telemarketing services. The directors have a wealth of experience in this sector including working with business partners in Europe.

The company provides telemarketing services to businesses in the UK, Europe and worldwide. They offer telemarketing advice, lead-generation and specialise in establishing contact with senior decision makers of large organisations who are typically hard to reach.

They are now looking to grow the business by delivering high volume outbound telemarketing contracts. To do this, they need to partner with established small call-centre providers throughout Europe that they can co-operate with on a long term basis and outsource high volume contracts to. They are offering outsourcing agreements.

The partner should have the ability to manage outbound calls, good technology including call recording, with between 20 – 200 telemarketers who must be fluent in English.

Typically a high volume contract will be for a specific project that would be delivered over a 3 month period and may require sales calls or simply providing information. It would generally require between 5-20 full time telemarketers per project each making between 10-25 call per hour depending on the contract.


Partner expertise sought:

- Type of partner sought: This UK company is looking to partner with call centre providers that have the ability to manage outbound calls including call recording and provide call data statistics. The UK company is willing to support and train the partner with required processes and systems.
Telemarketers must be fluent in English and additional languages including German or French would be useful.
- Specific area of activity of the partner: Ideally this UK company would prefer to partner with an established small call centre with 20-200 telemarketers for long term co-operation. The partner would need to be able to provide telemarketing services for high volume call contracts when required and as they become available.


Advantages & innovations:

The directors of this company have 20 years’ experience in the sales and marketing sector so understand the requirements of telemarketing campaigns and how call centres operate. They have a small UK based team and they also have experience of outsourcing telemarketing contracts to European partners companies.

They are able to provide each of their clients with detailed telemarketing reports that demonstrate the marketing campaigns effectiveness. This is achieved through good outbound call systems which they are willing to establish, by working with and training new partners.

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KEY INFORMATION

Country of origin
UNITED KINGDOM
Profile date
08/01/2018
Deadline
08/01/2019

PARTNERSHIP(S) SOUGHT

Outsourcing agreement

CLASSIFICATIONS

INDUSTRY SECTORS
Communications & Networking \ Finance, Business & Professional Services \ TechUK Single Mapping, August 2014
TECHNOLOGY KEYWORDS
none...
COMMERCIAL KEYWORDS
Activities of call centres / Other business support service activities n.e.c.
MARKET KEYWORDS
COMMUNICATIONS / Telephone Related / Other telephone related / OTHER / Services / Consulting services / OTHER / Services / Other services (not elsewhere classified)

FIND OUT MORE

Contact Enterprise Europe Network Scotland by email at info@enterprise-europe-scotland.com, quoting reference number bruk20180105001